Emotional intelligence (EI), also known as Emotional quotient (EQ) and Emotional Intelligence Quotient (EIQ), is the capability of individuals to recognise their own emotions and those of others, discern between different feelings and label them appropriately, use emotional information to guide thinking and behaviour, and manage and/or adjust emotions to adapt to environments or achieve one’s goal.
Emotional Intelligence focuses on the individual’s ability to process emotional information and use it to navigate the social environment.
Studies have shown that people with high EI have greater mental health, job performance, and leadership skills ,although no causal relationships have been shown and such findings are likely to be attributable to general intelligence and specific personality traits as well.
Emotional Intelligence plays a key role in every aspect of one’s life. For the sake of this blog, the focus has been shifted to the learning environment. How the student relates to his peer as well as his teacher / trainer is very much influenced by his level of emotional intelligence.
This reverts to both parties’ early upbringing and relationship with the primary caregiver, in most cases, the mother. How the child is raised develops his self esteem and his understanding of himself. With positive reinforcement he integrates well and behaves age appropriately. This makes him more receptive to absorbing and retaining knowledge in the classroom.
By implication, the converse is also true.
The interaction between the teacher and the learner has much to do with his delivery as well as his personality and how the educator manages the learners. Personality clashes may occur, and in such a situation, the emotional maturity of the teacher as the adult, is of paramount importance.
At Creative Minds ® we believe that it is important that the person who seeks to invest in a franchise, can behave in a mature adult manner, treating the learner with respect and in turn, cultivating positive reinforcement.